I spoke to them (floradress.com) on chat, asking about their scamness

Tara:
What is your awareness of your reviews of this website?
Welcome Tara! Your request has been directed to the Wedding dress Customer Service department. Please wait for our operator to answer your call.
Call accepted by operator Emily. Currently in room: Emily.
Emily:
HI
Emily:
How may i help you ?
Tara:
hi
Tara:
are you aware of the reviews of your company?
Emily:
?
Tara:
well lots of websites are giving bad reviews of this company, i was just wondering are these common problems? or?
Emily:
some have problems ,but we have solved .
Tara:
like what problems?
Emily:
maybe some dress bigger or smaller
Tara:
i need to be certain if you are the right company to buy my dress from
Emily:
and we will fix for our customer
Tara:
but i saw on a website that you never sent a dress even if the money was recieved
Tara:
and one customer recieved a dress with mold and black marks on it
Emily:
first ,all of the orders will recived their dress after about 25-30 days they place the order
Emily:
we have tracking number for their dress ,you can check the status on the express company's website
Tara:
you have so many bad references, could you find me a good reference or a ph. number i can call to make sure you exist?
Emily:
http://www.florasdress.com/index.php/testimonials
Emily:
check this testimonials by our customer
Emily is now off-line and may not reply. Currently in room: Tara.
Emily is now on-line. Currently in room: Tara, Emily.

Tara:
are there any good references not on your website?
Emily:
our customer always leave the references on our web
Tara:
what happened to the girl with the mouldy dress?
Tara:
did you refund it?
Emily:
i'm not clear about that ,but all the dress are new and customsize for the coustomer
Emily:
so i don't think it can be mould in about 3-5 days during the shipping date
Tara:
can you explain this then?
Tara:
Florasdress.com
by: Russian

Never use this site.

They are definitely frauds.

I purchased a Wedding dress from them which was all covered in a black mold. And they said they are not going to give me my money back nor a new dress.

Also they tried to call me asking not to open PayPal dispute. They do not a street address of their company on site. And they didn't try to apologise at all.

It was not easy for me to send them this spoiled dress back by EMS. I paid already $200 and I don't know if I'll have my money back.
Emily:
usually we need our customer provide the photos of the dress when they met problem
Tara:
this is not right, you aren't answering my questions properly, this is not the website for me. sorry.

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