is bigdaydress.com legit?

by BEE
(ALASKA)

Is bigdaydress.com legit?

Answer by Diane:

Hello Bee,

Thanks for your question and welcome to the site.

Someone else had asked about this supplier before. It's good for you to question an online supplier before ordering anything, so kudos to you!

I haven't had any reviews about this supplier, but I can take a peak and see what I can see about them.

First of all, I can tell you that they have not been in business very long...only one year and six months (as of March 2011).

The longer a business has been around the better (means they put out a quality product that keeps them in business).

To get in touch with this company, you have a phone number, email address, form or live chat.

What I don't like is how they hide their mailing address. I personally like to know where they are located and where I will be sending returns to.

Speaking of returns, they say they will "We will accept returns on merchandise that is damaged or defective." but know that they will charge you a 40% restocking fee and all shipping charges are non-refundable.

It sounds like their dresses are actually from the original designer but make sure to ask to make sure that this is true before ordering.

If it is true and you have fallen in love with a particular dress by a certain designer that you have already tried on somewhere, it might be worth it?