Top bridal dresses (topbridaldresses.com)
by Jen
(NY, NY)
Avoid this website!
Here is my story and I plan to post it all over the internet.
I had tried on a Casablanca dress at a bridal store and moved away, so I went hunting on the internet for this dress (casablanca 1953).
I found the bridal site and was amazed to see the dress there for 800 dollars less than the price in the bridal boutique.
So I ordered the dress and another dress that I liked as well, the Watters san miguel dress, as we are having multiple ceremonies.
Both dresses arrived late and wrapped in duct tape in a small package. The dresses are nothing at all like the dress in the store or in the photos on the topbridaldresses.com website.
I found original dress I wanted at a local store and purchased it. I have photos demonstrating how different the dresses really are. The sewing is good.
HOWEVER, The material is cheap, polyester-like (not real lace). The beading is not at all like the original dress and there is about 10 percent of beading where the beading designs should be.
The Watters dress looks absolutely nothing at all like the actual photo. It's actually quite hideous.
I have requested my money back. They have agreed to refund me 40% but have not yet.
The woman associated with the store (Sara), originally told me they were based out of Washington, US - and when the package from China arrived wrapped in duct tape, I knew the dresses were not authentic.
I have photos of this as well. I asked if they would refund me the entire cost given that I could not find anywhere on their site that said these were counterfeit dresses, if I returned both dresses to them and they refused these conditions.
I am so upset that I actually believed these were the real deal. They will not agree to refund me even 50%, but have agreed to refund me 40%.
As for the 2 dresses, I plan to donate the dresses to Good Will for a tax refund - it's all I can do.
Topbridaldresses.com is a horrible site and is falsely advertising real designer dresses.
Paypal is horrible and should also be held accountable for allowing this company to use them for their transactions.
Do not order your dresses from topbridaldresses.com you will be thoroughly dissapointed.
Also posted: http://www.weddingwire.com/wedding-forums/topbridaldresses-com-hm/d3d631aa5881f9c1.html